1. Verify Business Licenses and Certificates
Always request a copy of the supplier's Chinese business license and cross-reference the company name on the official government registry. Ensure their scope of business matches the product they are selling.
2. Factory vs. Trading Company
Trading companies are not inherently bad, as they often provide better English communication and lower MOQs. However, if a supplier claims to be a direct factory, ask for video tours or send a local partner like VIVA Collectives & Co. to physically audit the premises in Guangzhou or Foshan.
3. Evaluate Communication Speed and Clarity
If it takes a supplier three days to answer a simple question before you place an order, imagine the delays when something goes wrong during production. Clear, prompt English communication is a strong indicator of a reliable export-focused supplier.
4. Unpack the Quotation Assumptions
A suspiciously low price often hides hidden costs or inferior materials. Verify the Incoterms (e.g., EXW vs. FOB), the material grade, the packaging type, and whether the quote includes export taxes and necessary certifications.
5. Request and Assess Samples
Never commit to mass production without receiving a physical sample. The sampling process tests not only the product quality but also the supplier's ability to understand your requirements and iterate based on your feedback.